This Privacy Policy describes how Ramjhol (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website Ramjhol.com (the “Site”) or make a purchase.

Information We Collect

We collect several types of information for various purposes to improve your experience on our Site and provide you with our services.

• Information You Provide Directly:

  • Contact information: Name, billing address, shipping address, email address, phone number.
  • Account information: Username and password (hashed and salted for security) when you create an account.
  • Order information: Products purchased, payment method details (excluding credit card numbers – we use a secure payment gateway), and any order notes.
  • Feedback and reviews: When you leave comments or reviews on our product

How We Use Your Information

We use the information we collect for various purposes, including:

• To fulfill your orders and provide customer service.
• To manage your account and provide you with access to your order history.
• To improve and personalize your browsing experience on the Site.
• To send you promotional emails and targeted advertising (with your consent).
• To analyze trends and usage of the Site to improve its functionality and offerings.
• To comply with legal and regulatory requirements.

Cookies and Tracking Technologies

We use cookies and other tracking technologies like log files and web beacons to collect and store information. These technologies help us understand your browsing activity, remember your preferences, and improve your overall experience on the Site.

You can control how cookies are used by adjusting your browser settings. Disabling cookies may limit your use of certain features on the Site.

Sharing Your Information

We share your information with third-party service providers who help us operate the Site, fulfill your orders, send promotional emails, and analyze website traffic. These providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information to comply with legal obligations, protect our rights, or investigate potential wrongdoing.  

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.  

Under the Information Technology Act, 2000 and its amendments, you have certain rights regarding your personal information. These rights include:

• The right to access your information.
• The right to rectify any inaccuracies in your information.
• The right to erase your information.
• The right to restrict the processing of your information.
• The right to object to the processing of your information.  

You can exercise these rights by contacting us using the information below.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Site.   

For any questions about this Privacy Policy, please contact us:

• By email: ramjhol2024@gmail.com
• By visiting this page on our website: Contact Us

Effective Date

This Privacy Policy is effective as of November 22, 2024.