Order Processing

All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Standard Shipping: Most orders are shipped within 7 business days.
• Peak Times: During peak seasons like festivals, weddings, or when specific products are out of stock, shipping times may be extended to 8-15 business days.

Shipping Carrier

We use a variety of reliable shipping carriers to deliver your orders.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You will see the exact shipping cost before completing your purchase.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.   

Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or undeliverable packages due to incorrect or incomplete shipping addresses.  

Damaged Packages

If your package is damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue.